Privacy Policy

Introduction

We at Last Frames respect your privacy and will protect your personal data. This Privacy Policy will explain how we collect, store, use, and protect your data when you visit Last Frames and tell you about your rights.

Information We Collect

We collect different types of information to help us ensure that you get the best possible service and experience on our website. This includes technical data that is collected automatically and other personal data you provide to us directly.

Personal Information You Provide Directly:

When you visit our website, make an account, or use our other services, we may ask you to provide certain personal details, including:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Payment Information (when making a purchase)

Technical Data We Collect Automatically

When you visit our website, we automatically collect certain technical information about how you access and interact with our website. This information helps us make the user experience on our website better. The types of data we collect:

  • IP Address
  • Browser Type and Version
  • Device Information (e.g., mobile or desktop)
  • Operating System
  • Pages Visited

Contact Details

If you have any questions about our Privacy Policy or how we use your personal data, you can contact us using the details below.

We are always trying our hardest to be quick to resolve any issues or provide more information regarding your privacy concerns. Do NOT reach out to us via social media profiles, we can not guarantee a quick and good response there.

If you have any issues and wish to file a complaint, you have the right to contact your local data protection authority, but we encourage you to contact us first so we can assist you directly.

How We Use Your Data

At Last Frames, we only use the data we collect from you to improve, provide, and personalize our service to you. Your personal information helps us make your experience the best possible, from sending and making relevant updates to creating new resources and products that match your needs. For example, we store your data to make your interactions with our website faster and more reliable. We also analyze how our website is used to identify areas for improvement.

Additionally, your data is also used for maintaining our website’s security, managing payments, and ensuring compliance with legal obligations.

Purposes for Which We Use Your Data:

  • To register you as a new customer
    • We use your identity and contact details to create and manage your account.
  • To process and deliver your orders
    • We manage payments, handle charges, and ensure the successful delivery of your products or services.
  • To manage our relationship with you
    • Notify you about any updates to terms or privacy policies.
    • Request reviews or feedback to improve our offerings.
  • To enable participation in promotions or competitions
    • Use your information for contest entries, prize draws, and surveys.
  • To administer and protect our website and services
    • Troubleshoot, perform system maintenance, and analyze data to ensure optimal performance.
  • To deliver personalized content and advertisements
    • Provide content that fits your preferences and measure the effectiveness of the ads you see.
  • To use data analytics
    • We collect information on website traffic and user behavior to improve the website and services.
  • To provide recommendations
    • Based on your interests and browsing history, we suggest relevant products or services.

Your Rights and Choices

Under the data protection laws, you have several different rights concerning the personal data that we hold about you. These rights are designed to give you bigger control over you onw information.

The Key Rights:

  • Access to Your Data
    • You have the right to ask for a copy of the personal data that we hold about you. This allows you to check what information we have and ensure it’s accurate.
  • Correction of Your Data
    • If any of your personal data is incorrect or incomplete, you have the right to request that we fix or update it.
  • Deletion of Your Data
    • You can request the deletion of your personal data under the circumstances, such as if it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
  • Restriction of Processing
    • You may request that we restrict how we process your personal data.
  • Data Portability
    • You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can also request that we transfer your data to another service provider.
  • Withdrawal of Consent
    • If you have provided consent for us to process your personal data, you can withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before it was withdrawn.

If you want to exercise any of these rights, please contact us using the details provided in the “Contact Details” section of this Privacy Policy.

Third-Party Services and Sharing

We use selected third-party services to enhance your experience, support the functionality, and help us operate efficiently. These services included hosting, payment processing, and email delivery.

We share minimal information with these services to perform specific tasks on our behalf and under agreements. These third-party services are not permitted to use your information for anything else than what has been authorized.

Examples of Third-Party Services We May Engage With Include:

  • Analytics services such as Google Analytics, to help us understand how our users interact with the website.
  • Payment processing services to manage your transactions securely.
  • Email marketing services to send you updates if you’ve signed up.

We will never sell your personal data. We will only share your personal data if we are required due to legal obligations or in response to valid legal requests. We will always do so responsibly and transparently where possible.

Data Security and Protection

The security of your personal data is serious for us, and we use a variety of technical and organizational measures to protect your data. These measures include secure storage, encryption, and access controls to safeguard your information from unauthorized access. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are continually improving our security practices to keep your information safe.

How We Store Your Data

We will store your personal data for as long as necessary to fulfill the purposes outlined in our Privacy Policy. Unless a longer holding is required or permitted by law. This includes keeping your personal data for legal, accounting, or reporting obligations. If that’s the case, we will take reasonable steps to ensure your data is accurate, up-to-date, and complete. Once your personal data is no longer required, we will securely delete or anonymize it.

Children’s Privacy

None of our services are intended for anyone under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under the age of 13, we will delete such data as soon as possible. If you believe that we may have collected personal data from a child, please contact us as soon as possible.

Changes to This Privacy Policy

We may from time to time update our Privacy Policy for reasons such as reflecting changes in our practice, legal obligations, or because of new services. We will do our best to notify you when we update our Privacy Policy. But we encourage you to periodically review this page in case of us not notifying you.

Questions

If you have any other questions, concerns, or feedback about this Privacy Policy. Please feel free to contact us at contact@lastframes.com or through our contact form. We will do our best to address any issues and provide you with the information you need.